Shipping policy

Thank you for visiting and shopping at My Heritage Products. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy 

Standard Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays.

Delivery delays can occasionally occur

Shipment confirmation & Order tracking 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

Customs, Duties and Taxes 

My Heritage Products is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). 

Damages 

My Heritage Products is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. 

Please save all packaging materials and damaged goods before filing a claim. 

 

International Shipping Policy

We do ship outside of the US. If your country is not listed as an option please email us at kleslie@myheritageproducts.com